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Office hours

Dear ICrochetIt Community Members,

Thank you for your support and participation in ICrochetIt! To better serve you, we have established office hours to ensure that you can receive timely assistance and support when needed.

Our customer service working hours (Beijing Time, China):
Mon - Sat, 9:30am - 6:30pm

During this time, our team will be available around the clock, ready to answer your questions, address your concerns, and provide advice on your crochet projects. Feel free to reach out to us anytime!

Contact Information:

  • Email:
  • Online Chat: Via the chat box at the bottom right corner of the ICrochetIt website

If you have urgent issues outside of office hours, we will get back to you as soon as possible. Thank you for your understanding and trust.

Friendly reminder: Before contacting us, please make sure to check our Frequently Asked Questions (FAQ) page as you might find answers to your questions there.

Looking forward to interacting with you!

Warm regards,

The ICrochetIt Team

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